What type of device do I need?

You can access our therapy platform from your computer or tablet. If you do not have either of these, please contact us to discuss options for using a smartphone. 

I am not very confident in using technology, is this a problem?

We will provide you with detailed instructions for how to log onto the system, as well as a troubleshooting guide with directions for what to do if you encounter any problems during the session. Your therapist will ensure you have the information you need to get started and feel comfortable during the session. 

In what situations is teletherapy not an appropriate way to receive services?

For individuals who require direct therapy but have difficulty paying attention for less than 10-15 minutes, teletherapy can impact the therapist's ability to redirect the client and ensure they are able to focus and receive the information. 

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If a person has a care partner or family member who can support them during the session, we are able to provide therapy to address most concerns. We will make this decision with the client and family on an individual basis.